You may return new items within 30 days of order placement for a full refund. You should expect to receive your refund within two weeks of us receiving your package, however, in many cases you will receive a refund more quickly. This time period includes the time it takes your bank to process our refund request (5 to 10 business days).If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products and locations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Customs Fees and International Shipping
Customs fees (import duties/taxes) are the buyer's responsibility and are not included in the purchase price of the product. These are fees imposed by the receiving country, so they will be different for each country. Please check with your country's customs office to determine what these additional costs will be prior to buying. International orders will receive a tracking number to identify the shipment with customs and pay any required fees.